Refund Policy
Refund Policy
Customer satisfaction is important to us.
Eligible Refunds
Refunds may be provided if we are unable to prepare your order, we cancel the order, or the wrong product is delivered.
Non-refundable Orders
Because our products are freshly prepared, refunds are generally not available for change of mind, last-minute cancellations, incorrect information provided by the customer, or orders already prepared or delivered.
Damaged Orders
If your order arrives damaged, please notify us within 30 minutes of delivery and send clear photos via WhatsApp. We will review the issue and offer an appropriate solution.
Refund Timeline
Approved refunds will be processed within 5โ7 business days.
SM Home Bakes
๐ 5th Street, Subburaj Nagar, Bodinayakanur, Theni, Tamil Nadu โ 625513
๐ +91 90475 24993
๐ง orders.smhomebakes@gmail.com
๐ https://www.smhomebakes.in